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ecallWA — Official WhatsApp Business API
ecallWA turns your business WhatsApp number into a marketing engine, a sales counter, and a support desk — one inbox, fully automated, built for how Indian businesses actually run.
No plug-ins, no separate logins — marketing, sales, and support run from the same official WhatsApp Business number.
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Run Meta ads that open straight into a chat instead of a landing page, landing inside a 72-hour free messaging window.
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Drag-and-drop forms that open inside WhatsApp itself — bookings, orders, KYC, and surveys, with zero drop-off.
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Let customers pay by UPI without leaving the chat — enquiry to paid order, start to finish, in one thread.
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Let customers log into your app or portal with a tap using their verified WhatsApp number.
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Your whole team works off one number — assign chats, tag conversations, hand off from bot to human instantly.
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Show your full catalog in-chat, and send segmented broadcast campaigns to unlimited opted-in customers.
Pick your world — ecallWA is configured differently for a kirana store than for a hospital front desk.
Kirana stores, traders, and solo operators fielding every order on a personal phone.
✓ Always-on catalog for after-hours browsing
✓ Simple chatbot answers price, stock, location
✓ UPI payment link closes the sale in-chat
Manufacturers, distributors, and institutes juggling leads across phones, email, and a front desk.
✓ Ads that open straight into a lead-capture Flow
✓ CRM sync logs every enquiry automatically
✓ Shared inbox splits sales, support, and billing
Cart abandonment, repetitive "is this in stock" questions, and a small support team.
✓ Shopify / WooCommerce catalog sync
✓ One-tap abandoned-cart recovery in-chat
✓ WhatsApp Pay checkout, no leaving the chat
High-value leads go cold waiting on a brochure or a site-visit callback.
✓ Project ads open into brochures instantly
✓ Flow-based site-visit booking + reminders
✓ LeadSquared sync keeps pipelines current
Reception overloaded by booking calls, and no-shows costing clinical hours.
✓ Department/doctor/slot booking Flow
✓ Automatic day-before & same-day reminders
✓ WhatsApp Pay for OPD fees & billing
Guests expect instant answers on availability, any hour, any time zone.
✓ Room/menu carousels with availability Flows
✓ Pre-arrival check-in & post-stay review Flows
✓ Loyalty and win-back journeys
Salons, repair, and consultants losing revenue to no-shows and manual scheduling.
✓ Service, staff, and time-slot booking Flow
✓ Automated confirmation & reminder sequence
✓ Segmented "time for your next visit" nudges
ecallWA plugs into the CRM, store, and marketing tools you already run — add only what you need.
Talk to eCall about setting up ecallWA — the Official WhatsApp Business API by Meta, configured for your industry.
Book a Demo →