Solutions
A MISSED CALL IS A MISSED BUSINESS OPPORTUNITY
Imagine a communication system that requires no investment in hardware or software which lets you get started in minutes. Now, isn’t that ideal?
Ecall makes it all a reality.
Ecall is a complete Cloud-based business communication system for small businesses, it’s a Cloud PBX/Hosted PBX solutions for small businesses, that allows your business to track and analyze each call and also respond professionally to each customer. It enables call routing of incoming and outgoing calls from your existing mobile or fixed line phones using a simple web portal. It can also be easily integrated into existing business applications so that you gain complete transparency, from end-to-end.
Hosted PBX solution for small businesses comes with:
- No setup costs and no investment in hardware & software
- Setup within 24hours
- Won’t miss any business call, for missed call you can setup email and sms alert
- Setup small call centre with 10 concurrent calls
Ecall’s Auto Attendant helps you with:
- Personalized greetings in multiple languages
- Customized Interactive Voice Response (IVR) – Cloud IVR Solutions and Hosted IVR Solutions
- Managing your own call routing
- Receiving calls even on your mobile
KEY FEATURES
ADVANCED CALL FEATURES
Leverage industry-first applications like screen pop, Mini CRM, Google Analytics, blacklisting, whitelisting, call whisper, custom music on hold, CRM integration, inbuilt workflow manager, and much more.
Hosted PBX- report and dashboard
COMMUNICATIONS DASHBOARD
View your organization tree, call analytics, Missed Call details, call recordings, and trends on a weekly or monthly basis. Now, never miss a call with Ecall. You can also record each call to evaluate agent performance, thereby improving customer experience.
Hosted PBX- Mobility
MOBILITY
Manage communications on-the-go with pop-up details that give each call a context and a dialer that allows you to dial directly out of your mobile contacts.
WHY ECALL?
Provides your business with a Virtual Phone Number
Requires minimal setup time
Eliminates the need for a receptionist with Cloud IVR Solutions
Reduces your capital investment and operational expenses
Helps you avoid a Missed Call with voicemail and call log
Allows you to track and monitor performance of your teams
Facilitates easy scale up or scale down
Offers a pay-as-you-go model for zero infrastructure/maintenance cost
Grants flexibility through customized products and solutions
Assists in tracking of calls from a single mobile for both official and personal calls
Provides 24×7 Network Operations Center (NOC)
BUSINESS IMPACT
Improve workforce productivity
Reduce time to market
Build better brand image
Get linked performance and transparency
Record calls for valuable insights